Computer Backup/Disaster Recovery from Medicus

Free Server Disaster
Recovery (DR) Coverage

  • Hardware Failure – Your warranty coverage from Dell will get you back to a C: prompt, we’ll take you the rest of the way at no cost to you!
  • OS Security Exploitation – If your OS goes down due to a vulnerability exploit, we’ll bring it back up – at no cost to you!
  • Virus Infection – If your server is exploited by a virus and goes down – we’ll bring it back up, at no cost to you!
Download our Backup & Disaster Recovery brochure
View our Disaster Recovery Demo
  • Disaster Recovery Gaurantee
  • Medivault
  • NAS vs. Tape

Disaster Recovery Guarantee

Medicus Solutions guarantees in the event of a hardware failure, an OS security exploitation, or a server-side virus infection, that you will not be billed for the labor required to restore your server to the point provided by the last good and available backup. Furthermore, the customer reserves the right to request that the disaster recovery service be delivered during business hours, nights, and/or weekends. Medicus Solutions will attempt to the best of its available resources to meet the customer’s scheduling requests.

This service is free to our Medicus Practice+™ clients based on our system qualifications.

Qualifications

In order to qualify for Medicus Solutions’ Disaster Recovery Coverage, your environment must comply with the following requirements:

  • Server hardware is under current warranty coverage from Dell, HP, or IBM
  • Server operating system is Windows 2000 Server or Windows Server 2003
  • Client network is protected by a hardware-based firewall from Cisco, SonicWall, Watchguard, or Netscreen and is running the latest firmware
  • Server file-system and email-system (if applicable) is protected by licensed and up-to-date virus protection software.
  • Server is connected to a working UPS
  • Server is ONLY administered by Medicus Solutions personnel
  • Recovery coverage assumes data integrity on the client’s backup media.  Medicus Solutions does not guarantee the integrity of the backups or the data stored on the backup media. Under this coverage Medicus Solutions will restore the server to the point of the last successful backup.  If the server or its applications require additional configuration beyond the data provided by the latest backup, Medicus Solutions will bill this portion at its standard Time and Materials rates
  • Client provides all Software installation media and key codes in the event of a failure
  • Client is using Medicus’ Medi-Vault backup solution.

If your system does not currently meet these qualifications, we can get your system up to these standards.  Additional fees for service, software license and equipment may apply.

Medivault info coming soon . . .
NAS vs. Tape info coming soon . . .
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Client Success Stories
Medical IT Atlanta Georgia

Client Success

Medicus Solutions truly partners with their clients to anticipate as well as remedy any IT issues a client may face. They invest a great deal of time and talent in familiarizing themselves with their client and the client’s goals. Then they help the client plan for current and future IT needs consistent with its needs and goals. When issues occur, there is a rapid and competent response. Most important, problems are often avoided altogether due to their IT insight and expertise. They even provide an added service of coordinating problem-solving with software and telecommunication vendors when directed. Even with a client’s budget constraints, it is remarkable how Medicus Solutions can always find solutions.

Sue, Olansky Dermatology

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