Why Medicus Solutions?
Cost are calculated per workstation and server per month. The program includes unlimited phone support and a pre-defined number of on site support hours to be used on a scheduled basis each month. Additional are incurred only if you require after-hours emergency support, or need us to be on-site on a non-scheduled day; it is that simple. You can budget for your IT costs, and not be nickeled and dimed for little questions. That is what Medicus Practice+ is all about.
Some of the differences you will experience with Medicus Practice+™:
- Unlimited Technical Phone Support
- Proactive VS Reactive IT Management
- Automated and Reliable
- Best Practice Driven
- Flexible Scheduling
- Increased Productivity
- Site Assessment and Inventory
- Management and Status Reporting
- Access to a staff of technical experts for you and your users
- Web based ticketing system for submittal of issues and related tasks
- Better Performance and Security
- Cost Management and Control
- Managed Expansion and Growth
On the 1st of every month you will receive an Executive Summary that will show you the health of your network for the past 30 days at a glance. This is a report card for your systems as well as a report card of how we are doing.
Disaster Recovery Guarantee
Medicus Solutions guarantees in the event of a hardware failure, an OS security exploitation, or a server-side virus infection that you will not be billed for the labor required to restore your server to the point provided by the last good and available backup. Certain requirements must be met for system components to qualify for our Disaster Recovery Guarantee. Click HERE for more details
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